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• What is an AI voice agent? — A smart automated receptionist that answers calls, takes details, and supports your customers just like a trained human operator.

• How does the AI understand my trade? — It’s trained on plumbing, electrical, and contractor terminology so it knows the right questions to ask and how to handle common jobs.

• Can the AI take job bookings? — Yes, it can collect customer details, job type, location, and preferred times.

• Does it sound human? — The voice is natural, friendly, and designed to feel like a real receptionist.

• Will customers know it’s AI? — Only if you want them to. It can introduce itself however you choose.

• Can it handle emergencies? — It can recognise urgent situations and follow your instructions for emergency call handling.

• Does it work 24/7? — Yes, it never misses a call, even at night or weekends.

• Can it filter out time‑wasters? — It can screen calls, ask qualifying questions, and block spam or sales calls.

• Can it send messages to me? — It can forward call summaries, job details, and customer info instantly.

• Does it integrate with my booking system? — It can work alongside your existing workflow and send details to your preferred system.

• Is my customer data safe? — All information is handled securely and kept private.

• Can I customise what it says? — Yes, you can choose the greeting, questions, tone, and instructions.

• What happens if the caller asks something unusual? — The AI can redirect, take a message, or follow your rules for unexpected queries.

• Can it handle multiple calls at once? — Yes, it can answer unlimited calls simultaneously.

• How much does it cost? — Pricing depends on your plan, with options for monthly packages and first‑month discounts.